Ramada Encore Kyiv

I loved very helpful and polite personnel. They extended my stay with no additional payment for a few extra hours prior to the check-in and after the check-out hours. I had tasty lunches and nice coffees during breaks in our conference activities. Room heating could be adjusted according to my needs. The location was practically in the outskirts which actually turned into an advantage considering not rare airraids on the Kyiv downtown. The place featured a big underground hall to shelter you during air attacks. A power generator ensured electricity during shutdowns.

We loved the rooms really, and the fact that there was a bathroom there. Everything was clean and pleasant

The staff were extremely helpful, especially the reception. Staying in a hotel in a country at war is already interesting in itself, but when you see the extraordinary lengths they go to to secure the comfort and safety of their guests, this is why I’d return to and recommend this hotel. Great staff working under extraordinary circumstances and constantly asking if you’re comfortable and what more they can do. We had light, wifi, water, when most of the city had none.

exceptional staff, top service for a 4 star hotel, very fast check in, smiley receptionists, very clean room and tasty meals. Breakfast with variety of choices, everything was very delicious. Meals from the menu delivered to the room, amazing presentation and again very delicious. Great service! 10 out of 10!

Nice clean room , breakfast was as good as the best hotels I’ve stopped varied fresh -staff excellent